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The Venue Access Academy offers tools to become optimally effective in providing an accessible and inclusive experience to venue guests. It was developed in response to the growing recognition that people with disabilities make up the fastest-growing minority population in the world, and greater access for them equals greater equity and inclusion for all.
Course Content
1. Service Animals: Policies & Best Practices
8 Topics
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4 Quizzes
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Pre-Season Training
6 Topics
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4 Quizzes
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3. Mobility Disabilities
5 Topics
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5 Quizzes
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4. ADA Seating Holds, Relocations and Ticketing Promotion Equity
5 Topics
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5 Quizzes
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5. Sensory Disabilities and Effective Communication
4 Topics
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4 Quizzes
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6. Game-Day Staff Accommodations: Balancing Staff and Guest Needs
4 Topics
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5 Quizzes
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Behavioral Related Disabilities
5 Topics
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3 Quizzes
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8. Security Response to Guests with Disabilities
4 Topics
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4 Quizzes
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Q&A
6 Topics
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5 Quizzes
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2010 Standards
5 Topics
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5 Quizzes
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11. Role of the (Venue) ADA Coordinator
7 Topics
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5 Quizzes
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12. ADA Self-Evaluations
7 Topics
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7 Quizzes
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13. ADA Transition Plans
7 Topics
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5 Quizzes
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14. Effective Communication
6 Topics
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6 Quizzes
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15. ADA Resources: Where to Find Help
5 Topics
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7 Quizzes
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16. Accessible Parking
6 Topics
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17 Quizzes
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17. Minimizing Implicit Bias
4 Topics
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5 Quizzes
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18. Best Practices in Curbing Seating Fraud
7 Topics
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7 Quizzes
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19. Emergency Preparedness
5 Topics
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6 Quizzes
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Inclusive Customer Service for Event Day Staff
8 Topics
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11 Quizzes
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